In my previous post I forgot to mention what it takes to revive Harvard Key if it stops working for any reason. First, you have to call Harvard’s IT dept. and tell them your problem. They will ask several questions to verify your identity. Then they will call or message you with a code number. (Up to here this is somewhat normal in today’s world).
Now you have to write down that number prominently on a
blank sheet of paper, hold the paper under your chin so that the number is
visible to camera lens and take a selfie
(if you can), and then send that mugshot back to the IT dept. They will match
the code number sent by them and match your picture with the picture they have
on file for you. If everything matches, they will do something on their end and
your Harvard Key will be good again.
No comments:
Post a Comment